Shipping Policy

WHERE WE SHIP:

Lakebluff Woodcrafts currently only ships to customers with shipping addresses in the United States and Canada.

ORDER PROCESSING:

Please allow 24-48 hours to process your order, and you should expect an email within that time to let you know your order is on the way.

SHIPPING METHOD

Orders are generally shipped within 72 hours through USPS using either Priority Mail or USPS Ground shipping, depending on the size and shape of the item(s) purchased.

Shipping times with USPS vary between 3 to 8 business days depending on the shipping method and shipping address.   We are not responsible for delays caused by USPS.  We are not responsible for lost or stolen items–please contact USPS to file a claim directly with them.

SHIPPING RATES AND ESTIMATES:

We try very hard to keep our shipping rates to you as low as possible.  Many of our products are offered with free shipping.  If free shipping is offered, a small surcharge may be added for shipments to Canada.  Shipping charges for your order will be calculated and displayed at checkout based on size, weight of the product(s), package dimensions, and the shipping destination.

CONTACT US:

In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at [email protected].